Keloland has a story covering Tech Support scams in conjunction with the Better Business Bureau (BBB).
Tis` the season again when the bad guys are out in full force trying to trick you to either giving out your password, personal information, or access to your computer. We see multiple individuals a week come in with this exact scam. It starts with either a pop up on the screen, which is usually scare-ware, or a phone call from a large computer company (Dell or Microsoft). Through the conversation, they will “fix” your computer for a fee that you can pay by credit card. While you give them access to your computer, they don’t fix the issues, but install malicious software like key loggers, spyware, or malware to gain access to any information they can. As stated in the article, if a pop up appears, simply close it, or restart your computer. If you get a phone call, just hang up. There isn’t a need to put a damper on your holiday season.
You can access the video from here: https://goo.gl/JQfhz1